1. General Information
PixelGrid Studio, vl. Igor Bobić (hereinafter: “we”, “us”, or “our”) operates the Game Upgrader webshop. We are committed to protecting your personal data and your privacy in accordance with the EU General Data Protection Regulation (GDPR).
2. Data Collection
We collect personal data that you provide to us directly when you make a purchase or contact us:
- Identification data: Name, surname.
- Contact data: Email address, phone number.
- Delivery data: Shipping address, billing address.
- Transaction data: Details about payments to and from you (note: we do not store credit card numbers; these are handled by our payment processor).
3. Purpose of Processing
We process your data for the following purposes:
- To fulfill your orders and deliver products.
- To process payments and prevent fraud.
- To comply with legal obligations (e.g., accounting and tax regulations for a “paušalni obrt”).
- To communicate with you regarding your order or inquiries.
4. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 11 years for invoices under Croatian tax law).
5. Your Rights
Under the GDPR, you have the following rights:
- Right of access: You can request a copy of the data we hold about you.
- Right to rectification: You can request that we correct inaccurate data.
- Right to erasure (“Right to be forgotten”): You can request that we delete your data under certain conditions.
- Right to data portability: You can request that we transfer your data to another organization.
To exercise these rights, please contact us at: igor.bobic.arrt@gmail.com.
6. Cookies
Our website uses cookies to improve your browsing experience and for website analytics. You can manage your cookie preferences through your browser settings.